Your input is important to us. Please provide your valuable feedback. Here are some testimonials from our clients:
If you are stuck, if you aren’t moving forward, forget the self-help books. Tammy may be unconventional but I have to say her “Imagine There is no box” approach to training and development helped me clear major, self-inflicted road blocks in my professional career.
My employees who were trained by Tammy Levent are now superstars in the hospitality industry and with Secrets Montego Bay. Guest satisfaction more than doubled after spending time with Tammy for just Five days of Exceptional Customer Service training. While many challenges professionals face can be self-inflicted, they CAN be mitigated. Try something different. Try the Tammy way.
I met Tammy Levent while I was working at a Five stars boutique Resort in 2009. I was in love with my job. I was running several departments. Tammy saw something I never saw in myself. It was something as simple as “passion”. She recognized my talents and knew exactly what I was capable of doing for a business.
Within minutes of leaving this company in 2010, I was blessed to receive a phone call from Tammy encouraging me to work with AM RESORT. It was the best decision I have ever made in my life. Since then I have been promoted four times. I am a lot more marketable and I have gotten several offers from fortune 500 companies to improve customer satisfaction and increase revenue. However, loyalty is everything to me and I am loyal to my Secrets Brand.
Tammy is extraordinary. She trains superstars. She gives excellent business advice and she makes you feel like you are the most important person in the world whether you are on the phone with her, in a room or online.
Tammy, this email is WAY overdue, but only because there doesn’t seem to be a place to “post” a review for a Destination Wedding Planner. What a miss! I would like to suggest that TripAdvisor realize what a valuable service you provide, and ask them to add that category!!!
Jose and I wanted to thank you, and your entire team. Since we knew that we wanted a destination wedding, and had NO IDEA where, the first amazing thing you did was recommend the most perfect place ever! We travel a lot and have seen a lot of terrific places, but none so beautiful as St. Lucia – including Sugar Beach, a Viceroy Resort, as well as Ladera.
From the very beginning, directing us how to appropriately let people know that we didn’t need a toaster or a vase, but what we DID NEED was contributions to our trip for 5 (including our 3 children) so that we could marry as a family! The process was seamless, no one had to write us a check or track down our resort. You made it easy for our friends and family to give us the perfect gift, and for THAT we will be forever grateful.
Our travel was seamless, and made that much MORE FUN by the fact that others traveling to our wedding were on our same flights! The party literally started the moment we left Tampa International Airport and never stopped!
When we arrived at our destination, our private driver was waiting for us and again, we were thrilled with the service! Ernest did a great job of taking care of us through the entire trip, and I would recommend him and his services to anyone visiting St. Lucia.
Upon arrival at the first resort, we literally had our breath taken away! The 3-bedroom house we were staying in was drop-dead gorgeous! We were met at the door by our very own butler (who my 2 teenage daughters fell in love with) and served a traditional rum punch that was icy cold and wonderfully tasty! That was only the beginning, and was certainly indicative of what we could expect the remainder of the trip.
Not only were our 3 teenagers THRILLED, a feat not at all easy to accomplish, but every single guest was equally thrilled with their accommodations. I cannot say enough about how wonderful our experience at Sugar Beach was! Marcus, the onsite wedding planner, was like a doting mother at his own daughter’s wedding. He paid attention to every detail, stressed when I didn’t, and made sure we had a wedding that was truly beyond our wildest dreams. The property is the most beautiful place in the world, the people the most warm and accommodating I’ve ever experienced, and the wedding was honestly the most beautiful that I’ve ever seen (realizing, of course, that I’m biased).The day after the wedding most of our guests departed, and it was time for my new husband and me to start our honeymoon. The perfect kick-off was the complimentary couple’s massage that you negotiated on our behalf! The tree house spa is the most unique and relaxing that I’ve ever had the pleasure of enjoying! The massages themselves were honestly the best either of us has ever had and we finally began to relax and revel in our new wedded bliss.
And then, it got even better!!! We went up the mountain to our honeymoon destination known as Ladera. While we couldn’t imagine being anymore impressed than we had been at Sugar Beach, Ladera – a very different experience – took our breath away once again!
Neither of us had really thought through the “no 4th wall” concept, neither of us expected what we would find would again be the most beautiful place in the world. The owner greeted me by NAME, welcomed us to the resort with a hand-written note, and decorated our entire sweet in congratulatory wishes.
And as if all of the aforementioned wasn’t enough, we were met with a private dinner in our suite, our own private waitress and staff, and our own (finally) honeymoon dinner with just us under the stars and the most wonderful place in the world. We could even see the Milky Way, for real! We fell in love with our waitress that evening, her name is Leah Popo and ANYONE visiting Ladera should certainly ask for her to be their server. We now consider Leah family and stay in touch with her regularly!
Our next day was a horseback ride/tour … again something you negotiated on our behalf so we could ride ALONE, and also secured the fees as a gift from one of our wonderful friends. This too was an exceptional experience that we will never forget and would recommend that stable to others who are lucky enough to have the same experience.
Day 2 we spent mainly in our PRIVATE pool in our suite, enjoying each other and the absolute blessing of an unbeatable honeymoon. That evening, we enjoyed a Sunset Cruise, again paid for by a friend and secured by you, and again a terrific experience.
Our last full day on the island was our own private Soufriere tour! This included the botanical gardens, one-on-one with our own guide; the mineral baths – which he secured our own private baths so we didn’t have to share this with the masses; our own private volcano tour and mud bath, and finally, our own private tour of the waterfall. Although the shopping in Soufriere was lackluster, it was neat to experience the “natives” and see how they lived. That final full day was another incredible experience and something neither of us will ever forget.
When it was time to leave, the owner of Ladera was again waiting for us. She jokingly took our passports and said that we were now one of them and just couldn’t leave. As tears streamed down my face, I realized that she was right – we were one of them – we belonged there! And we would never had known that or experienced that, had it not been for your recommendation.
We are not ones to go back to a place we’ve been before, we always wonder why others do. Now we get it, and we WILL be back to St. Lucia, Ladera and Sugar Beach – God willing and the finances to afford it.
In summary, we cannot thank you enough for all you did to give us the most wonderful destination wedding and honeymoon; it was truly beyond our wildest dreams!
From day one, you helped us be economical – helped us figure out how we COULD have the wedding of our dreams – and picked the perfect place that we didn’t even know existed.
You sent our bios ahead of us, made sure everyone knew (or at least thought) we were important, and because of that we were treated with the utmost respect and “white glove” experience ever.
Our children, our families, our friends, and WE have incredible memories that will last a lifetime and that is thanks to YOU and Elite Travel. If I could find the place to tell the world, I would! Please feel free to post this, forward it, frame it, whatever! You earned it and we are forever grateful.
Jose and Bridgette Bello
We are a premium leisure agency and touring business in Sydney, Australia. I was gratified to see the lengths you went to in looking after your people with the medical emergency in Turkey, since we also go the such extremes that it puzzles others in the industry, despite the positive results that speak for themselves.
I hope you are enjoying lots of good feedback and extra business from this. That’s not the reason why you did it of course – it’s your personal service ethic, but I’m sure karma is paying attention.
Well done, and if you are ever in our neighbourhood there is always a free lunch on the beach waiting for you in Manly. And if you need anyone on the ground in Australia to assist your clients please feel free to indicate that we have a relationship and don’t hesitate to contact me.
Sincere best wishes,
Gil McLachlan, CEO
McLachlan Travel Group
I recently downloaded Entrepenuer on Fire and On Sat 7 September 2013. I was listening to you talking with John Dumas.
What a stirring story. I cannot beleive how you bounced back like TIGGER.
I went through someting similar but not to the level of you, any way I have the pocast of you talking with John I fully intend to forward it to my wife and 2 daughters inpiring.
So now to the purpose of this e-mail. ( not even sure if this will make it too you) you mentioned that you have a PODCAST.
I went straight to GOOLE PLAY to download your PODCAST but it seems you only have it available on i-tunes.
Probadly like a lot of people I do not have or subscribe to the APPLE. org. So I use most PODCASTS on GOOGLE PLAY.
Is a PODCAST on ANDROID going to be available in the future. I would like to hear more about you.
Can I also point out that I am not in the habit of e-mailling someone who’s story I have just heared.
I would be interested to know if an android podcast is forthcoming.
Danny Mc Garrity, Lattetude Coffee
Tommy Vaughan, CEO
Unique Travel Planners
I still remember how awesome you were when I was looking for a job (5 years ago) and now I am VP of Marketing for a terrific company. Your success and kick ass attitude inspired me (and still does).
Tammy, thank you for the eBook! I also wanted to take the time to thank you for hosting this event. I did walk away with meaningful connections that I believe will lead me to other strategic partnerships and job opportunities in PR. Also, the breakaway session was most useful where there were really creative ideas and solutions shared among the group. Looking forward to attending upcoming events!
Public Relations | Content Marketing | Social Media
Organizer, San Fernando Valley Real Estate Club
I truly enjoyed the seminar this past Tuesday. I’ve been working for 3 months now as I just graduated college. I always enjoy learning and was very inspired by your life story, your drive, and willingness to help. I thought each speaker provided valuable information and tools. Hopefully you, myself, and Philip can get together sometime soon to discuss future opportunities.
Again, I really enjoyed the seminar and look forward to seeing you again.
Sales & Marketing Consultant, Direct Mail Systems, Inc.
I’m sure I can speak for the entire Board of Directors in saying thank you for the time you took to speak with the business owners and decision makers attending last Thursday’s Tampa Bay Think Tank event January 17. Your presentation was exceptional and I sure all attendees benefited greatly from your message of building strategic alliances and are exploring new paths heading in that direction.
I am always amazed and appreciative of the willingness of successful entrepreneurs, such as you, who unselfishly take of their own time to enlighten and educate others on creating and setting their own successful career path. You are truly a special lady and I know that if anyone tried to tell you differently……..you simply would not believe them.
Condor Promotional Solutions Inc.
Thank you for a very inspiring and informative evening at the Tampa Bay Think Tank event. I look forward to our next encounter.
Owner/Chief Investigator, Universal Investigations, LLC
Speaker, Author, Encouragement Engineer a.k.a. “The IT GEEK That Can Speak”
MBA, VP of Sales, Upper Tampa Bay Chamber of Commerce
Account Executive at InterDyn CFO Consulting / Attended Got Money?