Tammy Levent

Tammy Levent is a 2014 Silver Magellan Award Winner!
grphc bookcover

Hotel Tips for Travel Agents

Ensuring a perfect hotel stay is one of the crucial ways travel agents can prove their worth to their clients. A sub-par hotel experience can ruin your clients’ trip. If they encounter a serious hotel snafu, they may question your ability to get the job done and look elsewhere the next time they plan a trip. There are ways to stack the odds in your favor by putting hotel best practices into play. At the same time, adopting these practices will also improve your bottom line.

Personal Relationships Are Key
The American Society of Travel Agent’s 2011 Supplier-Travel Agent Marketing Report showed that 94 percent of agents ranked reputation/product quality as top criteria, 62 percent say that firsthand knowledge of product is important and 47 percent noted that a personal relationship with a supplier representative was important. If and when problems arise, an agent’s relationship with the hotel representative can help settle the waters.

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Working With Airlines

Once upon a time, in brick-and-mortar Travel agencies across the land, travel agents could make a living booking air travel for their clients. Agents were a source for information and ticketing, and they were rewarded with commissions from the airlines. The shift away from travel agents began with airline commission caps in 1995 and continued with reduced commissions in 1999. The travel agency industry was delivered an even heavier blow in 2002, when airlines cut commissions altogether.

In the decade that followed, the relationship between travel agents and airlines was prickly to say the least. Airlines still needed travel agents as an arm of its distribution system, and agents needed to interact with airlines if they were going to book travel for their clients. Presently, with the country knee-deep in a challenging economic environment, it could be time for agents and airlines to partner once again, even if it’s on a customized, case-by-case basis.

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Travvy Awards Winners Spotlight: Tammy Levent, Elite Travel

From a very early age, Tammy Levent, founder of Elite Travel, knew that she was destined for entrepreneurship. At just 16, she made her way to New York, landing a job as a secretary at a wholesale appliance store. “I called the owner of the shipping company we used to ship our appliances and laid out reasons for why we should combine our two businesses into one full-service company,” she said.

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Friends Plan Benefit

Friends Plan Benefit

Friends plan benefit to aid robbery victim

The Suncoast News

Charles McKinney

December 5, 1992

PALM HARBOR–The owner of a jewelry store who was beaten during a robbery of his shop said he “cried like a baby” Tuesday when he found out what friends were doing for him.

They are organizing a benefit for him called, “Flea for a Friend.”

 

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Anything But Happy Anniversary

St. Petersburg Times

Craig Pittman

PALM HARBOR–Some anniversary.

Five years to the day after he opened his jewelry store at Alt. U.S. 19 and Alderman Road, Sherif Levent stood amid empty display cases Saturday and tried to tear a sandwich into pieces small enough to eat.

He was having trouble chewing because he couldn’t bite down. Two men robbed Park Avenue Jewelers on Friday, and they beat Levent so severely that they tore his ear, blackened his eye and knocked his jaw out of alignment.

 

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Fatal Car Accident

Great-grandmother dies when car hits house

St. Petersburg Times

Amy Walsh

April 12, 1995

TARPON SPRINGS- A 78 year-old woman with her two great-grandchildren in the car died Tuesday when she lost control of the vehicle and it ran into the front steps of a newly rebuilt home.

Evelyn K. Kalimtgis of 1675 Seabreeze Drive likely suffered a heart attack or other medical problem before her 1993 white Ford Escort crashed, said Sgt. Ron Surmin of the Tarpon Springs Police Department.

 

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